About Us
Mainsteam Care Services is a service provider registered by Care Quality Commission (CQC) to provide Domiciliary Care which is highly personalised to cater for all our Customers care needs across Milton Keynes, Bedford, Northampton, Oxford and surrounding areas.
Our History
With over 20 years of experience working within Health and Social Care setting, we believe we can use our knowledge and expertise in delivering the most appropriate service to meet our customer’s needs.
Our Mission
Our mission is to provide flexible, community-based care and support that promotes independence, choice and dignity. We recognise that everyone is different and that over time, their needs can change hence we regularly review and adapt our care support services so that the support provided is always meeting the needs and aspirations of our customers.
Our Approach
Our approach to care at home includes valuing the individuality of each person by taking their needs, preferences and strength into account and creating opportunities for them to make informed choices about the care and support they need.
We believe that a person centred approach to the service offered is fundamental to ensuring that our customers receive the best and most appropriate support matching their needs and aspirations. By listening to our customers, we learn what is important to each of them and this helps create care and support plans that reflects what is required and what works best for each customer as a unique individual. We also involve their families, friends, advocates and health and social care professionals to ensure a holistic approach.
